Coronavirus Prevention at Maple Healthcare Clinic

Coronavirus (COVID-19)

COVID-19, or the coronavirus, is currently making its way across the globe. To enhance the safety of our customers, Maple Healthcare has prepared procedures to ensure a safe environment with the current information that we have about the Coronavirus.

We are part of a dental group of clinics, we adopted dentistry’s rigid and strict infection control policies over the past 7 years.

This is said from the American Control of Disease Control statement: “The CDC notes that the dental community has been doing a very good job of protecting our patients via state-of-the-art infection control practices. The use of personal protective equipment (PPE) including masks, gloves, protective eye-wear, and gowns has led to better protection for our staff and patients. Our use of disinfectants, up-to-date sterilization practices, dedicated hand washing, and one-time-use disposable materials also have all helped facilitate safe dental visits for our patients. All of these practices have been the backbone of the CDC’s Standard Precautions” (from online article Today’s Dental New’s Dentists Already Are Prepared for the Coronavirus, 19 Feb 2020 Larry Williams, DDS)

Chiropractic clinics are leaders in the way of preventing cross infection in the workplace.

1. Patient evaluation / questionnaire

2. Patient delay for treatment for all patients who have traveled in the last 14 days to nations on list of WHO highest warning and based on Vietnam’s quarantine policy

– Patient who is high risk exposure to Covid-19 and body temperature below 37.3 C

• Postpone treatment until 14 days after exposure
• Instruct patients to self – quarantine

– Patient who is in high risk exposure to Covid-19 and body temperature higher than 37.3 C

• Immediately refer for self quarantine and refer to hospital for further examination

– Patient who is in low risk exposure to Covid-19 and Body temperature higher than 37.3 C

• Instruct patients to go hospital for medical care

– Patient who is in low risk exposure to Covid-19 and Body temperature below 37.3 C

• Performed treatment with extra-protection
• Avoid spatter or aerosol-generating procedure

3. Lobby Protocol

• Temperature check of all people entering the clinic
• All patients and staff entering use hand sanitizer
• Medical clinic grade hand sanitizer at the reception counter and tables
• All areas routinely sprayed with virucidal agents after each client
• No magazines or toys for children or other shared items in clinic
• Cleaning and disinfecting public areas frequently, including door handles, chairs and bathrooms.

4. Staff Protocol in Rooms Treatment

• Frequently Hand-washing following WHO guideline and hygiene
• Daily staff temperature checks
• One time use face paper to avoid cross contamination of patients
• Restricting any staff with flu like symptoms or temperature from working
• Strictest sterilization of all equipment after every treatment

– Personal Protective Equipment for Doctors and Staff

• Surgical mask

5. Other prevention methods

• No delivery or non staff personnel allowed in the clinic
• Avoiding all in close personal contact whenever possible such as handshaking
• Reduce appointments/ consultations using email/ telephone for notice to patients (reduce patient traffic)
• All staff aware of need of social distancing — avoid public places, avoiding mass gatherings and maintaining a distance of about 6 feet from others when possible when not at work
• Daily alert and communication groups for staff to be updated constantly
• Our Lunch – no sharing of food or drinks, avoid socializing

These measures are aimed to reduce and eliminate the risk for Covid-19. Coronaviruses are enveloped viruses, meaning they are one of the easiest kinds of viruses to destroy with the appropriate disinfectant product.

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